Privacy policy

Stitchophelia, established in Oudenaarde, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
Oudenaarde, Belgium

Personal data that we process processes your personal data because you make use of our services and/or because you provide these data to us yourself.

Below you’ll find an overview of the personal data which we process:

  • First name
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Location details
  • Information about your activities on our website
  • Information about your surfing behaviour across different websites (for example, because this company is part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data

Our website and/or service does not intend to collect information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at and we will delete that information.

Purpose of processing personal data processes your personal data for the following purposes:

Sending our newsletter and/or advertising brochure
To be able to call or e-mail you if this is necessary to carry out our services analyzes your behavior on the website in order to improve the website and tune the offer of products and services to your preferences. follows your surfing behavior on different websites with which we tune our products and services to your needs.

Automated decision making does not make decisions on the basis of automated processing about matters that can have (considerable) consequences for persons. It concerns decisions that are made by computer programs or systems, without a human being (for example an employee of in between.

How long we keep personal data keeps your personal data no longer than strictly necessary to realize the goals for which your data are collected.

Sharing of personal data with third parties does not sell your data to third parties and will provide these only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies which process your data in our commission, we close a processor agreement to take care of the same level of security and confidentiality of your data.

Cookies uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements and overall improve your experience on our website.

When you first visited our website, we already informed you about these cookies and asked your permission to place them.

For more detailed information about the cookies on this website, please consult our cookie policy.

View, modify or delete your data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by and you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request to inspect, correct, delete, treat or withdraw your consent or objection to the processing of your personal data to

To make sure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy you should cover the photo, MRZ (machine readable zone), passport number and other registration numbers. This to protect your privacy. We will respond to your request as soon as possible, and within four weeks.

How we secure personal data

Stitchophelia takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel like your data is not well protected or there are indications of abuse, please contact our customer service via